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How to Flush a Water Heater in Houston’s Hard Water

Home › How to Flush a Water Heater

Houston water is hard, and a tank water heater collects what the water leaves behind. Flushing drains that sediment out of the bottom of the tank. Here’s how to flush a water heater, step by step, based on Rheem’s homeowner instructions, plus the signs that tell you to leave it alone and call a plumber.

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The service call and diagnostic are free for homes. You get the price in writing before any work starts. Family-owned since 2016. Plumbing work under Texas Responsible Master Plumber license RMP44595, held by Ricky Mills.

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Free service call & diagnostic for homes. We flush the tank, check the drain and relief valves, and tell you how much life the heater has left.

Flushing Guide

Why Houston Tanks Need Flushing

What builds up in the tank

The City of Houston’s 2025 water quality report puts hardness on the main system at about 135.5 mg/L, roughly 7.9 grains per gallon. The USGS classes that as hard, and explains that when hard water is heated, calcium carbonate can form solid deposits. In a tank, those minerals settle on the bottom as sediment.

What sediment does

Sediment takes up room meant for hot water and sits between the burner or lower element and the water. Common signs are popping or rumbling while the heater runs, hot water that runs out sooner than it used to, and grit in faucet screens.

How often to flush

Rheem recommends flushing once a year for most households and every six months where the water is hard. Our water heater page says once a year as a minimum. Your heater’s manual has the final word for your model.

Gas and electric are different at the start and the end

On a gas heater, set the gas control to OFF or PILOT before you drain. On an electric heater, switch off the breaker, and don’t switch it back on until the tank is full again: an element powered with no water around it can burn out in moments.

A note on the relief valve

Rheem’s steps open the temperature and pressure relief valve so air can get in and the tank drains freely. On an older tank, a valve that hasn’t moved in years may not close tight again. Opening a hot-water faucet in the house also lets air in. If the relief valve drips after a flush, call us; never cap or plug it.

Tankless units: descaling, not flushing

Rheem notes that tankless water heaters need periodic descaling instead of flushing. A pump circulates a descaling solution through the heat exchanger between the service valves, then the unit is rinsed and its inlet filter cleaned. It’s a pro job on most units; see tankless water heaters.

Sources: Rheem, how often to flush your water heater (and how to do it) · City of Houston 2025 water quality report · USGS, hardness of water. Checked November 2026.

How to Flush a Tank Water Heater, Step by Step

1. Turn off the heat and the water. Gas to OFF or PILOT, or the electric breaker off. Then close the cold-water valve on top of the tank. If you can wait a few hours first, the water cools and the job is safer.
2. Connect a garden hose to the drain valve near the bottom of the tank and run the other end to a floor drain or outside, where hot water can’t hurt anyone or anything.
3. Let air in, then drain. Open a hot-water faucet in the house (or, as Rheem’s steps say, the relief valve), then open the drain valve. Let the tank drain completely; that’s what carries the sediment out.
4. Close the drain valve, take off the hose, and close the relief valve if you opened it.
5. Refill before any heat. Open the hot taps in the house and turn the cold-water valve back on. When water flows steadily from each tap, close them, then turn the gas or breaker back on, relighting a gas pilot as the label on the heater shows. Check the drain valve for drips over the next day.

If the drain valve won’t open, flows only a trickle, or leaks when you close it, stop and call. Open Mon–Fri 7:30 AM–6 PM and Sat 8 AM–2 PM; after hours, our automated booking assistant books the next opening.

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When Not to Flush

Signs to Leave It Alone and Call a Plumber

The drain valve won’t open or is already leaking.
Plastic drain valves on older tanks can crack when forced. A stuck or leaking valve gets replaced, not wrestled.

Heavy rust or corrosion around the fittings.
Disturbing corroded fittings can start a leak you didn’t have.

The tank is 8 to 12 years old or more, or has never been flushed.
Rheem warns that flushing an older tank with hardened sediment yourself can lead to leaks. Our water heater page notes the same: a tank that has never been flushed can leak at the drain valve afterward.

Water is coming from the tank itself.
Flushing won’t fix a leaking tank. That heater is done; see the water heater replacement cost guide.

The noise is still there after a flush, or you’re unsure about the gas or electrical parts.
Both are on Rheem’s call-a-pro list.

  • Steps based on Rheem’s instructions
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  • Tank flushing and tankless descaling
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What We Do

Our Flush, and Cutting Scale at the Source

When we flush a tank, we check the drain valve and relief valve before and after, look at the date on the label, and tell you plainly how much life the heater has left. If the drain valve needs replacing, you see that price in writing first. For tankless units, we descale through the service valves and clean the inlet filter.

Flushing clears sediment after it forms. A water softener stops most of it before it reaches the heater, along with the scale on faucets and fixtures; see water softener installation.

Related: Water heater repair and replacement · Tankless water heaters · Water heater replacement cost guide · Water softeners

Reviewed by William, owner of Turbo Home Services. Plumbing work is done under Texas Responsible Master Plumber license RMP44595, held by Ricky Mills.

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FAQs

Water Heater Flushing Questions

Another question about your water heater? Call (281) 595-8241 and we will help.

How often should I flush my water heater in Houston?

At least once a year. Rheem suggests every six months where water is hard, and Houston’s main system tests hard. Follow your heater’s manual if it says otherwise.

My water heater has never been flushed. Should I start now?

On an older tank, have a plumber do the first one. Rheem warns that hardened sediment in older tanks can lead to leaks, and a drain valve that hasn’t been opened in years may not seal again.

Why is the water still cloudy or gritty after flushing?

Some sediment usually stays behind, and a heavy layer may not come out through the drain valve at all. If the popping or grit doesn’t improve, Rheem lists continued noise as a reason to call a professional.

Can I flush a tankless water heater the same way?

No. Tankless units are descaled, with a pump circulating a descaling solution through the heat exchanger. Go by the schedule in your unit’s manual; we can do it for you.

Do you charge to come out and flush it?

The service call and diagnostic are free for homes. You get the price for the flush, and for any part that needs replacing, in writing before we start.

Rather Not Flush It Yourself?

Call (281) 595-8241 or book online. We’ll flush the tank or descale the tankless unit and check the valves while we’re there. The service call and diagnostic are free for homes.

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Turbo Home Services (Turbo AC Repair Houston): family-owned AC, heating and plumbing, serving Houston since 2016. Our owner has more than ten years in the trade. Licenses: TACLB84395E (A/C) · RMP44595 (plumbing).

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