Warranty terms depend on what we did for you. Here is how each one works.
Parts: 10 years from the manufacturer, on registered equipment
New equipment we install carries the manufacturer’s parts warranty. The 10-year term applies to equipment that is registered with the manufacturer, so registration is required. Terms and registration deadlines differ by brand and model, so read your manufacturer’s paperwork. Your invoice lists the brand and model so you can look up the exact terms. The parts warranty comes from the manufacturer, not from Turbo.
Labor on new installs: 1 year
Turbo gives a 1-year labor warranty on new installs. If something we installed fails during the first year because of how we installed it, we come back and fix it at no labor charge.
Repairs: the warranty varies by repair
Repair warranties vary by repair. The terms for your repair are written on your invoice. Parts used in a repair are covered by the manufacturer’s warranty where it applies.
What a warranty does not cover
Manufacturer warranties generally do not cover damage from floods, lightning, misuse or missing normal care, or problems unrelated to the original work. The exact exclusions are in each manufacturer’s terms and on your invoice.
How to use your warranty
Call (281) 595-8241 with your invoice or your address. We are open Mon–Fri 7:30 AM–6 PM and Sat 8 AM–2 PM. After hours, our automated booking assistant schedules you for the next opening.
Related: AC replacement and installation · Furnace installation · Water heater repair and replacement · About Turbo
